• The Star Staff

CESCO to open Monday, but not so fast. Citizens must book an appointment



By Pedro Correa Henry

Twitter: @PCorreaHenry

Special to The Star


As early as Wednesday (July 1), citizens will be able to book appointments to go to the Driver Service Centers (CESCO by its Spanish acronym) as they reopen on July 6, Transportation and Public Works (DTOP) Secretary Carlos Contreras Aponte said Monday.


In order to arrange an appointment, citizens must log in to http://cesco.turnospr.com/. In addition to instructions for choosing the time and date of a consultation, the website will have downloadable versions of required documents and a portal to buy stamps from the Treasury Department. Contreras Aponte said that, in order to complete any process, people must follow instructions available at the website.


“It is very important to use these platforms to make arrangements,” he said. “Make sure you arrive with your documents and paid stamps; if not, we must ask you to book another appointment.”


During a press conference, Contreras Aponte said that in order to prevent the spread of the coronavirus and help citizens get their new licenses, CESCO has reinforced its webpage CESCO Citas and its smartphone app CESCO Digital to provide any other services that do not require physically appearing at their locations. The DTOP secretary stressed that any person without a booked appointment will not be provided any service.


“Any person who doesn’t have an appointment will not be attended to, no matter how urgent the case might be,” Contreras Aponte said. “We cannot be offering any favors here. There will be no bending of the rules because our reality will be that these locations will be busy. If I let someone in at 10 a.m., the person who has that reservation will be helped at 10:15. It will disrupt our day.”


In order to renew around 167,000 drivers’ licenses, The DTOP secretary explained that the appointments will be phased. Starting on July 1, drivers with January to March expired licenses and their last digit ending in 0, 1, 2, 3 or 4 can book an appointment, followed by, on July 2, drivers whose licenses expired from January to March and their last digit ends in 5, 6, 7, 8 or 9. On July 3, anyone with an expired license from January to March can set up a consultation.


Meanwhile, drivers with April to May expired licenses can arrange a meeting on CESCO Citas on July 15. On Aug. 1, CESCO will accept appointments from drivers with expired licenses in June and July. People with licenses that expire in August and September can arrange a meeting as of Aug. 15. Anyone with a license that expires October or November can reserve a consultation as early as Sept. 1.


Citizens must show up for an appointment wearing a face mask and will have a screening test before going in. Contreras Aponte estimated that the process will take around 15 to 20 minutes. He also recommended that platform users arrive 20 minutes before their appointment time.


“Do not arrive earlier; we will ask you to wait in your car,” he said. “We want to prevent gatherings and lines.”

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