• The Star Staff

Education Dept. deactivates remote learning system to address ‘vulnerability’

By John McPhaul


The island Department of Education confirmed late Sunday night that it deactivated the Microsoft Teams platform, which is used to teach remotely, after finding a “vulnerability in the system.”

The agency shared the information on its social media accounts. Education Secretary Eligio Hernández Pérez also confirmed the information.

“To all school communities: Technical personnel from the Department of Education (DE) detected a vulnerability in the system tonight (Sunday),” the agency said in its Facebook account. “That is why the Microsoft Teams platform has been disabled until the situation is corrected.”

“This means that while the technicians are working, the platform will not be available,” the agency added. “Our interest is to maintain the security of the information of the teaching and non-teaching staff and, above all, of our students.”

The DE announcement continued: “In this first week of school, teachers and support staff should contact students, and their families, to identify educational opportunities and adjust them to study alternatives. Once the system is available, the chief IT officer of the DE will announce it. We’re sorry for the inconvenience. We are already taking care of the matter so that [the] Teams [platform] is working again.”

“Families should wait for communication from Education officials so that they know the instructions for this first week,” the DE said. “We hope to establish the Teams platform for tomorrow (Monday).”