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  • Writer's pictureThe San Juan Daily Star

Lawmaker warns public about Netflix deactivation scam

By The Star Staff

New Progressive Party Rep. José Aponte Hernández called attention over the weekend to a new fraud scheme using as “bait” the alleged deactivation of accounts on Netflix’s video streaming service.

“In the past few days we have received information about a new wire fraud scheme involving the streaming platform Netflix,” the veteran lawmaker said. “This new attempt to defraud the citizen focuses on sending an email, with the official logo of this platform (Netflix) in order to make it as realistic as possible. The email asks the citizen to update their payment information, essentially their credit and/or debit card number, to avoid suspension of service.”

“Next to the request for data review, there is a link where the person is asked to ‘click,’ which takes the citizen to a website, with the graphic material of Netflix, so that they can enter their personal data, including their credit card information and postal address,” Aponte Hernández said. “This is an attempt to obtain that data and then defraud the citizen by using the card to acquire products illegally.”

He cautioned that the new scheme seems legitimate due to the use of graphic material very similar to that of Netflix.

“Don’t be fooled by these schemes; this one in particular is a very sophisticated one,” Aponte Hernández said. “The best way to assess the veracity of the email you receive is if it ends with ‘’; If not, discard it. In addition, we suggest that you log in to your Netflix accounts before clicking on any link that the email provides. That’s another safety mechanism. Do not answer these emails because what they are looking for is to defraud people.”

He also urged citizens to contact the Department of Consumer Affairs, DACO, if they receive this type of email.

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