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  • Writer's pictureThe San Juan Daily Star

LUMA says it has restored service to 99% of subscribers

By The Star Staff

LUMA Energy announced Monday that it had restored electrical service to 1,447,464 clients, or 99% of the total clients on the island, after the passage of Hurricane Fiona.

“In less than two weeks after the passage of a Category 1 hurricane, LUMA has restored the electrical service of more than 90 percent of the clients at a historic rate for the island when it comes to hurricanes of great magnitude” said LUMA Energy spokesman Daniel Hernández in written statement. “Additionally, to date, LUMA has successfully restored service to 99 percent of customers. Although the more than 3,000 men and women of LUMA have worked hard to restore service in the face of difficult conditions, we will continue with our restoration efforts focused on the most affected areas to ensure that all customers have service.”

The private grid operator added that it has restored the service of 100% of clients in San Juan and Bayamón, 99% of clients in Caguas and Arecibo, 97% of customers in the Ponce service region, and 94% of customers in the Mayagüez service region. LUMA also reported that it has restored service to 100% of hospitals and 99% of all Puerto Rico Aqueduct and Sewer Authority facilities.

The company also urged all customers who received power after Hurricane Fiona, and who are currently experiencing service interruptions, to call 1-844-888-5862 (LUMA).

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