Healthcare support firm to invest $15 million, create 500 new jobs

Economic Development and Commerce Secretary Sebastián Negrón Reichard stressed that the project “aligns with our economic diversification strategy and with the goal of positioning Puerto Rico as a strategic hub for the provision of advanced healthcare services.”

By THE STAR STAFF

Gov. Jenniffer González Colón and Economic Development and Commerce (DDEC) Secretary Sebastián Negrón Reichard have announced a $15.5 million investment by Carelon Global Solutions Puerto Rico LLC, a technology and operational support services company for the healthcare sector.

The expansion will entail a new operation in Mayagüez, creating 550 new jobs, and the expansion of Carelon’s San Juan operation, which will add another 100 new jobs, for a total of 650 newly created positions.

The initiative includes the establishment of a new operation in the Guanajibo Industrial Park in Mayagüez, on land owned by the Puerto Rico Industrial Development Company (PRIDCO). The move represents a strategic expansion into the western region of the island, as well as the continued growth of Carelon’s operations center in San Juan, which focuses on call center services and claims processing for local and federal health programs.

In Mayagüez, the new workforce will represent an estimated annual payroll of $18.3 million. Meanwhile, the San Juan operation, with its new positions, will entail an approximate annual payroll of $26.7 million. Together, both initiatives reinforce the company’s long-term commitment to Puerto Rico and its workforce, representing an estimated annual payroll of over $45 million.

“The expansion of Carelon Global Solutions demonstrates that Puerto Rico is a competitive destination for world-class companies in strategic sectors such as technology and healthcare services,” the governor said. “This investment not only creates quality jobs but also drives regional economic development and strengthens our economic transformation.”

As part of the effort, the DDEC approved a package of economic incentives that includes incentives for job creation and for the acquisition of machinery and equipment, which has allowed the company to double its workforce. Meanwhile, PRIDCO granted rent credits and reimbursements exceeding $900,000 for improvements to the leased infrastructure in Mayagüez.