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  • Writer's pictureThe San Juan Daily Star

New municipal administrative platform installed in Caguas



Caguas Mayor William Miranda Torres

By The Star Staff


Caguas Mayor William Miranda Torres announced Monday the successful implementation of the SAP S/4HANA system, the latest and most advanced version of the ERP (Enterprise Resource Planning) platform, which he said “will transform municipal administrative work and will bring significant benefits to both the municipality and local businesses of our city, aligning it with the best global practices in administrative work and support of businesses.”


“This system will permit us to operate in a more efficient manner, facilitating processes, improving decision making, and strengthening business development in Caguas,” the mayor said in a written statement.


“With the implementation of the SAP S/4HANA, we take a crucial step toward the modernization of our city,” Miranda Torres added. “The platform offers advanced capacities in data analysis, which will permit us to better understand the needs and preferences of our commercial partners, giving them a more personalized and agile experience.”


Among the specific benefits for the providers of products and services are: real-time access to critical information on contracts and business opportunities, and a more simplified payment process, including the direct deposit option and advanced analysis tools and reports that will permit a more precise and efficient planning resource. The digitalization and automatization of many administrative processes will provide necessary time and resources for local businesses to do paperwork and access municipal services. That includes substantially improving the drafting and payment of patents, as well as other paperwork and municipal taxes.


“This initiative reaffirms the commitment of the Autonomous Municipality of Caguas to innovation and sustainable economic development,” the mayor said. “Upon integrating vanguard technology like SAP S/4HANA, we are creating an ecosystem that promotes investment and growth, to the benefit of our entire community. Collaboration between the public and private sector is essential to confront the challenges and take advantage of the opportunities of the future.”

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