LUMA CEO calls for collaboration to strengthen Puerto Rico’s grid

By THE STAR STAFF

At a time when limited power generation availability has contributed to multiple events affecting electric service for hundreds of thousands of customers since July 16, LUMA President and Chief Executive Officer Janisse Quiñones emphasized the need for greater collaboration among all components of Puerto Rico’s electric sector to continue strengthening the reliability and resilience of the Island’s electric system.

During her visit to Aibonito, Quiñones highlighted the importance of accountability, transparency, and coordinated action among all entities responsible for the electric system, stressing that customers expect all sectors to work together toward solutions that improve service reliability.

“The electric system requires every component to fulfill its responsibility and work in a coordinated manner. Customers expect all of us to act with accountability and transparency, sharing information and working together to find solutions. At LUMA, we will remain focused on doing our part: strengthening the transmission and distribution network, accelerating investments, and continuing to execute initiatives that improve service reliability for our customers so that when generation is available, it can be delivered without interruption,” said Quiñones.

LUMA’s President and CEO noted that operational metrics submitted to the Puerto Rico Energy Bureau (PREB) continue to show improvements in service reliability across several districts in Puerto Rico, reflecting the impact of ongoing efforts to strengthen the electric grid.

Operational data for the fourth quarter and the close of Fiscal Year 2026 indicate that five operational districts recorded improvements in both the frequency and duration of service interruptions. These results reflect continued progress as LUMA teams work to enhance grid performance and reliability for customers throughout the Island.

“The reliability improvements reflected in our operational metrics are the result of the consistent work our teams perform every day to strengthen Puerto Rico’s electric grid. While there is still more work to be done, these results confirm that our investments and efforts are delivering meaningful improvements, and we will continue accelerating initiatives that benefit our customers and communities across Puerto Rico,” Quiñones added.